Surrey Bat Group

Bat Problems

Dealing With Bat Problems

Bats & Planning
Bat Workers

Injured and Grounded Bats

A one-stop shop for all bat related enquiries  is provided on the Bat Helpline on 0345 1300 228.

General advice for dealing with injured bats is also provided on  this page of the Bat Conservation Trust's web site.

Members of the Surrey Bat Group are happy to provide further advice by e-mail and their addresses are listed on our contacts page along with the telephone number of the UK Bat Helpline.

Other Bat Problems

Bats in the United Kingdom, and their roosts, are protected by law which means that a licence is required before proceeding with any course of action that is liable to affect bats, or their roosts. Remember that as the roost is protected, not just the bats, advice must be sought whether bats are present or not.

While bats do have some of the highest legal protection afforded to any species, you should have no reservations about following the correct procedure, as this will result in a visit from a licensed batworker who has been trained to deal sympathetically with a whole range of bat problems, and it is almost always possible to agree a course of action that satisfies the needs of all the parties involved.

Because of the legal situation, enquiries relating to problem bat roosts, such as building work, remedial timber treatments, bats in the living or working areas of buildings, should all be routed through the relevant statutory nature conservation organisation (SNCO).

Residents of Surrey and Sussex can contact the Bat Helpline (see above) or the regional office of English Nature at:

    Phoenix House,
    32-33 North Street,
    East Sussex,
    BN7 2PH.

    Phone: 01273 476595

Other enquiries about bats in England may be directed through the headquarters of English Nature at:

    Northminster House,
    PE1 1UA.

    Phone: 01733 568834


SNCOs for the other parts of the United Kingdom are:

Countryside Council for Wales,
    Plas Penrhos,
    Fford Penrhos,
    LL57 2LQ.

    Phone: 01248 370444

The Environment and Heritage Service,
    Commonwealth House,
    35 Castle Street,
    BT1 1GU.
    Phone: 01232 251477


Scottish Natural Heritage,
    12 Hope Terrace,
    EH9 2AS.

    Phone: 0131 447 4784